Our lawyer on television about e-Delivery (e-Doręczenia) — full appearance

e-Delivery (e-Doręczenia) is one of the biggest changes in how citizens and businesses communicate with public administration. Our firm's attorney appeared on television to explain what the registered electronic letter with legal effect is and how to get ready for it. Below we publish the full appearance together with an expert commentary.

Full television appearance about e-Delivery

This is the extended, full version of the material — the entire interview, not just a short clip. In the recording we explain in plain language what e-Delivery is, who it applies to and what happens if you ignore official correspondence. If you prefer a concise overview, see our guide e-Delivery 2026 — what it is, who it applies to and how to set up a mailbox.

What is e-Delivery? A definition in a nutshell

e-Delivery is a public registered electronic delivery service (PURDE) and a qualified registered electronic delivery service. A message sent through this system has the same legal force as a registered letter with acknowledgement of receipt — proofs of sending and receipt are generated, confirming the date and content of the correspondence. Official information is available on the government site gov.pl/web/e-doreczenia.

Legal basis

The system was introduced by the Act of 18 November 2020 on electronic delivery. Its goal is to make the electronic form the default channel for exchanging documents between citizens, businesses and public administration, leaving paper as the exception.

Who must use e-Delivery and from when?

The obligation to hold an electronic delivery address (ADE) is being introduced in stages, for successive groups:

• government and local-government authorities and other public entities;
• professions of public trust: attorneys-at-law, advocates, tax advisers, notaries;
• entrepreneurs entered in the National Court Register (KRS) and the CEIDG.

Deadlines are sometimes updated — confirm your deadline at gov.pl/web/e-doreczenia, and for a company at biznes.gov.pl.

The most common mistake: an ignored mailbox

How to set up an e-Delivery mailbox step by step

1. Go to the “Obtain an e-Delivery address” service on gov.pl or use the mObywatel app.
2. Sign in with a trusted profile (profil zaufany), e-ID or electronic banking.
3. Submit an application to create an address and mailbox — separately for an individual, a company or a public entity.
4. Once activated, the address is entered into the electronic address database (BAE), and the authority is obliged to send letters there.

e-Delivery and foreigners' cases

For a foreigner handling a residence case this is critical: letters from the voivodeship office may be served electronically, and the deadline to reply starts from the moment the message is received (or deemed delivered). Missing such correspondence may mean losing a deadline in proceedings for a residence card, in a residence legalisation case or for a work permit. Current rules for foreigners are available at cudzoziemcy.gov.pl, at the Office for Foreigners and at the Mazovian Voivodeship Office.

How our law firm helps

We set up and configure the e-Delivery mailbox, monitor official correspondence in your cases and keep track of deadlines — including in administrative-law matters and foreigners' cases. You can see our full offer on the page of our services. Have doubts? Book a consultation with a lawyer in Warsaw — we will review your situation and make sure no letter goes unanswered.